If you have questions about our products, your orders, or anything else, please start by emailing us at DiamantiDesignsInfo@gmail.com. We can generally get back to you within 24 hours, even when we are in Guatemala, sooner when we are at home.
Second, you can call 301-588-0325 (land line) 9-5 weekdays. If nobody is available, be sure to leave a clear and concise message with your contact info and question. We will get back to you asap. You can also call or text 301-526-5871. If you don't hear back quickly, please email, it's the best way to reach us when we are out of the country.
If you need to make a return please contact us for authorization first. If it’s a high value shipment, use tracking or insurance. Include a copy of your original order in the box, along with a note letting us know the details of your exchange request, then ship to:
8109 Roanoke Ave
Attn: Returns LEFT SIDE ENTRANCE
Takoma Park, MD 20912